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Password Recovery Questions (PRQ) Options

You can set up Password Recovery Questions (PRQs) to enable Users to recover their passwords on their own. Use the fields in the Password Recovery Questions (PRQ) panel to control the password recovery behavior for the root LearnCenter and all sub LearnCenters (if you are making modifications from the root LearnCenter), or the sub LearnCenter in which you are currently working.

On the ControlPanel of either the root LearnCenter or a sub LearnCenter:

  1. Click on the Options menu to expand it.
  2. Click Security.
  3. Scroll down if necessary to view the Password Recovery Questions (PRQ) panel.

  1. Click one of the following for Password Recovery Questions:
  1. Type a number in the Minimum number of questions end users should define and answer (user defined) field. (Default = 2)
  2. Click the Require unique questions check box to indicate you want each question to be different. This means you do not want Users to type the same question multiple times. Use of unique questions adds a higher level of security.
    or
    Clear the check box to enable Users to make each question the same. (Default)
  3. Click the Require unique answers check box to indicate you want each answer to be different. This means you do not want Users to type the same answer for all questions. Use of unique answers adds a higher level of security.
    or
    Clear the check box to enable Users to make each answer the same. (Default)
  1. Select a pool from the drop-down list.
  2. Type a number in the End Users should select and answer at least [x] questions (User defined) field. (Default = 1)
  3. Click the Require unique answers check box to indicate you want each answer to be different.
    or
    Clear the check box to enable Users to make each answer the same. (Default)
  1. Select a pool from the drop-down list.
  2. Click the Require unique answers check box to indicate Users must type a unique answer for each question. (For example, they cannot type “Mom” for each answer to quickly bypass password recovery.)
    or
    Clear the check box to enable Users to type the same answer for all questions. (Default)
  1. Select one of the following for Password Recovery Response:

This section in unavailable if you selected Do not allow end Users to recover passwords in the previous step.

This option is only appropriate if your LearnCenter is set up with email integration.

  1. Click Save.

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