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There is one Communication Message for Password Recovery Questions (PRQs). The default Subject, Body and Trigger information is listed below. This may differ than what your System Administrator set up in the root LearnCenter. You have the ability to edit message defaults on a per-LearnCenter basis. See Editing Communication Messages and Communication Message - Automation for instructions.
Some messages can be configured using triggers and some with multiple action dates. At this time, the PRQ Communication Message is not configurable.
| Message Name | Recipient | Subject | Message Body | Before/ Upon/ After | Action Date | Configurable by Time Frame | Description | Trigger Available |
|---|---|---|---|---|---|---|---|---|
| Password Recovery | User | Recovery Data You Requested | Dear [[First Name]] [[Last Name]], Your request to retrieve your password has been received and processed. Please access your LearnCenter at this time with the password supplied below. You will be required to change your password after you log on. Password: [[Temporary Password]] Please click the link to return to the LearnCenter: [[Return Link]] | Upon | User Request | No | This message is sent when Users request to reset their forgotten password. | No |
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