Setting up Ratings and Reviews

If you want to set up Ratings and Reviews for your LearnCenter, you will need to complete the following tasks:

1. Read the feature overview and decide if it is right for your LearnCenter.
2. Contact Customer Support through My Oracle Support to activate the feature for your LearnCenter.
3. Determine who in your organization will be responsible for managing this feature, and grant or deny the appropriate LearnCenter permissions, including the Ratings and Reviews User Permissions.
4. Determine what ratings system you want to use. LearnCenter comes standard with a 5-star rating system, but you can create your own.
5. Review the standard Reviews Communication Messages and determine whether you want to use the default wording. You are able to customize the messages if needed. These messages are sent automatically if you are using the comment moderation feature for any of the reviewable items (Comments Require Approval check box).
6. Determine which items you want Users to have the ability to rate and review, and indicate whether you want to filter User comments.
7. (Optional) Insert the Review dynamic object on an appropriate LearnCenter page to create a link for Users to write reviews.
   or
   Create a link in any of the following LearnCenter for Users to write reviews:

• LC Page Results
• Page Rating Bar
• Course List
• Self Enrollment Page
• Course/Class Properties
• Courses Completed Dynamic Object
• Completed LearnCenter Training Dynamic Object
• Standard Enrollments Dynamic Object
• Classic Enrollments Dynamic Object
• Enrollments for Current User Dynamic Object
• Course Category Dynamic Object
• Control Center
• Standard eCommerce Dynamic Object

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