Sending Discount Codes to Users

You can email discount codes to Users. Discount codes allow you to give Users a discount on purchases.

Access to this functionality is only available if you have been granted the Edit Coupon/Discount Codes sub User Permission of Manage eCommerce. See eCommerce User Permissions for instructions on granting and denying this permission.

On the ControlPanel:

1. Click   on the eCommerce menu to expand it.
2. Click Discount Codes.
3. Select one of the following from the Status drop-down list.

• Active - to display Active coupons.
• Inactive - to display Inactive coupons.
• Both - to display Active and Inactive coupons.

4. Select one of the following Coupon types from the Product Type drop-down list:

• Overall Purchase
• Category
• Class
• Course
• Development Plan
• ILT Session
• Job Profile
• Skill
• Virtual ILT Session

5. Rest your pointer on the discount code you want to send to Users, and then click .
6. Scroll down or click if necessary to view the Send Discount Code section.

7. In the large text box, type the message you want to include with the discount code. This will be the email message the Users receive.
8. To send the code To External Users: In the small text box, type the email addresses of External Users. Use a semicolon (;) to separate multiple addresses.
   or
   To send the code To Internal Users: Click Select Users.
9. Search for the Users for whom you want to send discount codes.

   You can search for a particular User or a range of Users using several filters. The more filters you apply, the narrower the search results will be. Likewise, the fewer filters you apply, the broader the search results will be.

   Click Reset before beginning any new search.

   To search for a User:

   1. Click Reset.
   2. Select or click all applicable filters. Each filter is described in the following table:

   Filter	Description
   Usernames Beginning With	Click the first letter of a username or [0-9] to display all usernames beginning with the option you selected. You can also click [Show All] to display all Users.
   Field(s) Containing	Type a Username, First Name, or Last Name, or any combination of the three. You can also type partial usernames, first names or last names if you are unsure of the exact spelling or if you want to broaden your search.
   Users with Status	Select one or more of the following check boxes to search for usernames by status. The more check boxes you select, the broader your search.   Denied Access - Users whose access to the LearnCenter is denied because they have not been approved by an Administrator. They can only access the LearnCenter when an Admin approves them. Pending Approval - Users who are awaiting approval to use the LearnCenter. Approved - Users who have been approved to use the LearnCenter Approved Users can access the LearnCenter. Removed - Users who have been removed from the LearnCenter. Disabled Access - Users who are approved, but who failed logging in multiple times, based on the settings for the LearnCenter password lockout feature. They cannot access the LearnCenter until an Administrator removes the lockout flag on their User accounts. Note: See Customizing the Login Lockout Feature for additional information on setting up the Login Lockout feature. If you do not select any of the check boxes, the search is performed on Users of all statuses except Removed. Note: See Customizing the Login Lockout Feature in online help for additional information on setting up the Login Lockout feature. If you do not select any of the check boxes, the search is performed on Users of all statuses except Removed.
   *User Group	This field displays if you are using the classic Groups functionality. You can search for users who are part of groups. Select (highlight) the group name in User Group box. If you want to further filter by sub group, click Sub Groups and then select the sub group name in the box. Click Show Users to display the members of this group in the User List.
   *Groups	This field displays if you are using the Dynamic Groups functionality. The search text box has a limitation of 100 characters. The default number of Groups displayed in the drop-down list is limited to 50. Type a partial name in the search box and select the Group you want from the drop-down list. Notice that the unique Group Code is listed next to the Group Name in the list.
   Display	Decide how many results you want to display on the page and select it from the Display drop-down list. The default number of records displayed on the page is 50. You can change this by selecting a different number from the Display drop-down list. You can display up to 1000 records.

   3. Click Search. Users matching your search criteria are listed in the User List.
   4. Click the check boxes next to the Users you want, and then click Return Selected.
      or
      Click Return All to return all records and pages. For example, if the search result displays 300 records and the current page displays only first 50 records, clicking Return All returns all 300 records back to the main screen.

The selected User names appear in the To Internal Users column on the Edit Discount Codes page.

9. Click Send.

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