eCommerce

With LearnCenters eCommerce features, you can turn your LearnCenter into a store. Oracle Taleo Learn Cloud provides functionality that enables you to sell web-based courses, instructor led training sessions (both face-to-face and virtual classroom training sessions), Skills, Development Plans, Job Profiles, and more in your LearnCenter. Alternatively you can sell a subscription to your LearnCenter. With a subscription, Users pay a price at the door and can then access any and all content in your LearnCenter. You have the ability to accept the following payment types:

1. Credit card payments - You can allow individuals or other payers to purchase content or subscriptions by charging their credit card. Transactions are processed via your PayPal™PayFlow Link account. or via a Pay.gov® account if you are a federal government client with a Pay.gov account.

Oracle Taleo Learn Cloud does not store or retain any credit card information. When purchasing a Course, Users will enter their credit card information into the payment processor's site. This information is never entered into the LearnCenter database. Only the status of the credit card transaction (complete or incomplete) is passed back and used within LearnCenter. Credit card purchases require SSL encryption and a PayPal PayFlow Link account or a Pay.gov account to process credit card transactions. SSL encryption is purchased from Taleo Learn, but you will need to contact PayPal directly to open a PayPal PayFlow Link account.

1. Purchase orders for purchases - you can allow a department or client to purchase content using a PO system instead of a credit card. You set up a purchase order in LearnCenter and provide the purchase order number to a User. The User enters the purchase order number at checkout and the price of the products is deducted from the purchase order balance.
2. Other Payer - you can allow another person to purchase content on a User's behalf. The User forwards his or her shopping cart to someone else who pays for the purchase with a credit card or a purchase order.
3. Coupons - you can give Users a one-time only discount on a single purchase.
4. Discount Codes - you can give Users a discount on one or more purchases. (Club member discounts, Platinum/Gold Level discounts, etc.)

Your organization's System Admin will enable the eCommerce features in your LearnCenter and a Content Admin will design the pages of your LearnCenter store. Once those steps are completed, you can select the content you want to sell and let your audience know you are open for business!

The following User Permissions are required for this feature: View Management Links (sub permission of Manage Options) View Content Manage eCommerce (parent and sub user permissions) See eCommerce User Permissions for instructions on granting and denying User Permissions.

Accessing eCommerce

On the ControlPanel, click on the eCommerce menu to expand it. From the eCommerce menu you can:

• Set eCommerce Preferences
• Create Products
• Create Licenses
• Manage Coupons
• Create Discount Codes
• Manage Purchase Orders
• Manage Purchases for POs
• Process Refunds

eCommerce Communication Messages

A set of Communication Messages is available for use with eCommerce. See Communication Messages and eCommerce Communication Messages for additional details.

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